Exchange eligibility
- Product should be unused.
- Tags and package should be intact.
- Request should be raised within the allowed period.
- Damage must be reported with opening video or clear photos.
Preparing the collection...
Preparing the collection...
Return & exchange
Please read the eligibility and custom-size rules before placing an order or starting an exchange request.
Custom-size outfits are made using your shared measurements. Eligibility for return, exchange, alteration or final-sale treatment depends on the confirmed customization and issue reported. DARAJNI support will review each request with your order ID and photos/video.
Process
Contact support
Share order ID
Share issue/photos
Team reviews request
Pickup, exchange or alteration decision